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FAQs
for X-TRAC
Q.
When I try to log on or perform an operation I see the message
“ODBC CALL FAILED” – what is it?
A.
Odbc Call failed means that either your connection to your
host server is unavailable or your server is unavailable.
Q. When I try to log preview a report I see #ERROR# on report,
are there no values for that report and how do I get to
preview the report?
A. #Error# means that the record source might not be
outputting the right results; refer to an administrator to
check the record source of the report.
Q.
I Have made an error in amalgamation and also in
administration, how do I correct the errors ?
A.
Report to the
administrator who will run a query to make the corrections.
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